For orders within Belgium and to Belgium, delivery times are from 24 hrs to 72 hrs (working days), upon receipt of payment of your order and delivery costs (6,90€). For orders from and to France or from and to the Netherlands, delivery times are from 48 hrs to 96 hrs, i.e. between 2 and 4 days (working days), as soon as we receive payment of your order, delivery costs included (8.70€). These times are given as an indication for customers and are the current rates of bpost.
ART 23 is a small structure which is starting its activity and is unfortunately not able to offer interesting prices on the delivery of your order for the moment as large groups can do. In the future, following the evolution of ART 23, we will do our best to evaluate different ways to reduce this cost item.
The packaging of your order will be prepared by ART 23 for all deliveries.
If your package is lost, please contact us as soon as possible by email at: email@example.com
Please also refer in the subject line of your email the reference of your order. This will enable us to make an enquiry with the carrier.
Returns are made according to the conditions provided by Belgian law and within the framework of distance selling. In other words, you have a period of 14 days from the day after the delivery of your order. Your order will be refunded within 14 days after receipt of your items at our premises.
We hope you will enjoy the items you ordered. However, if you decide to return your order to us, please note that the shipping and return costs are the responsibility of the customer. Moreover, you undertake to return your order under the same conditions as those of the shipment, accompanied by the return form, within the time limits mentioned above. Returns must be made by post or by registered mail for Europe, in its original condition, to the following address:
3070 Kortenberg (Belgium)
Returned products must not have been worn/used, washed or damaged. If they have been, you will not be reimbursed.
Cancellation of your order:
You can cancel your order only if the products have not yet been dispatched, i.e. within one hour after validation of your shopping cart. Please notify the cancellation of your order to: firstname.lastname@example.org with the reference number of your order. Once this deadline has been passed, your cancellation cannot be validated.